Affiliate Marketing Explained

The concept of affiliate marketing can be somewhat daunting. While it’s not always the first choice for online marketing program, it has certainly proven to yield positive results for me, and a worthwhile venture. I’m often asked exactly how the program works and while I can give a basic run down, an explanation of affiliate marketing is best left to the experts.

This guest post is written by Andy Cantos of Gen3 Marketing. I’ve known Andy for about year, during which time I have come to learn that he is one of those experts. Thanks for the post Andy!

Affiliate marketing is an online marketing channel that, when employed properly, traditionally generates between 10% and 20% of a company’s online marketing revenue.  Given its potential, I am always surprised by how few people know a great deal about the channel.  In an effort to provide more education on the topic, as briefly as possible, I’m going to try to explain the what, the who and the why of Affiliate Marketing.

What is Affiliate Marketing?

Simplistically, an Affiliate Marketing Program is a revenue-sharing arrangement between an online merchant or Advertiser and its ‘Affiliates’, publishers that are willing to advertise the Advertiser’s brand or products and thus becomes its online sales force.  Compensation for an affiliate sales force is solely based on performance, so the Advertiser will only pay a commission for successful efforts, such as the sale of products resulting from qualified traffic the affiliate drove to your site.   As an example, Crocs is an Advertiser that has an Affiliate Marketing Program and pays an 8% revenue share every time an Affiliate that advertises Crocs drives a click that results in a conversion in which a customer buys a pair of shoes on Crocs.com.

Who are the Parties That Make up the Affiliate Marketing Channel?

While Advertisers (companies selling goods or services) sit at one end of the affiliate marketing spectrum and Affiliates (publishers doing the advertising on their sites) at the other, there are often two additional parties that sit in between them to ensure that the channel is optimized.  First, an affiliate Network such as Commission Junction, Linkshare or Google Affiliate Network is utilized to ‘host’ an affiliate program.  The Network is an unbiased third party that enables the Advertiser to set-up shop by posting links and banners and providing a tracking and payment mechanism that Affiliates can use to monitor their efforts.  When an Advertiser launches their program on a Network, they are announcing to prospective Affiliates that ‘we have an Affiliate program that you can apply for access to, you can grab your tracking links and monitor your progress here and you can expect to be compensated for all affiliate programs you belong to through the network.”  In addition to a network, in the cases where an Advertiser does not choose to manage their program in-house, an Affiliate Marketing Agency such as Gen3 Marketing (in the case of Crocs) may be utilized to proactively manage the program.   Where the Network provides the tactical platform required to run an affiliate program, an Affiliate Marketing Agency generally plays a more strategic role with regard to affiliate recruitment, affiliate optimization, promotional outreach, and ensuring affiliate compliance with program terms and conditions.

Why Engage in Affiliate Marketing?

The clear benefit of affiliate marketing over all other types of online marketing is that the Advertiser only pays for successful efforts (i.e. sales) and establishes a strong brand presence on the web with very low initial and on-going costs of marketing.  While CPM advertising and PPC serve a vital role in many companies’ overall online marketing strategies, neither can generally touch the economics of affiliate marketing, where Advertisers only pay a commission when a sale is made, and the Advertiser is the one who sets its own commissions based on its margin structure and the competitive landscape.

To maximize your Affiliate Marketing opportunity, however, you cannot afford to make it someone’s part-time job or put it on auto-pilot. Even if you are selling the best products at the best prices anywhere, qualified traffic will not find you by accident. Only an actively managed Affiliate Marketing Program can generate the qualified traffic you need to deliver sustainable ROI.

How to Succeed in Affiliate Marketing

To succeed with an actively managed Affiliate Program, you need to know who your key Affiliates are, how to spur them into action, where to find more of them and how to keep the relationships strong. You need to forge solid relationships with major Affiliates in key verticals and know how to identify, reach and motivate new Affiliates to promote your brand.

Used properly, Affiliate Marketing can drive an incremental 10% – 20% in topline to an Advertiser’s business.  Hopefully you now have a better understanding of the channel to get started!

Have an affiliate marketing question for Andy? Enter it below.

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Online Marketing Summit – Minneapolis Roundup

It was great to have the opportunity to attend Online Marketing Summit earlier this week for Day 2 and the Social Media Workshop on Day 3. It was unfortunate that the workshop was reduced to half day, but that’s ok. Generally speaking, the event appealed to me with its serving up a variety of topics and discussions that i could identify well with having had my hand many different online channels for several years. From social media, to paid search to email marketing, OMS had something for everyone.

On top of the insightful sessions, I had an awesome time connecting and reconnecting with fellow industry peers from the area.

Aaron Kahlow did a great job putting the event together and engaging us all.

I’ll attempt here to give a quick overview of the days I attended.

Day 2 – June 7, 2011

The day began with Gina Debogovich, Senior Community Manager of Best Buy, giving us a run down of how Best Buy have been successful in the social media campaigns. I believe, their success has not only been because of their involvement, but is largely driven by their willingness to participate across the board. Essentially, everyone engaged in social media is a marketer to some degree as they are publicly representing the brand online.

The next session I chose to attend was led by Lee Odden, I hadn’t heard him speak before, but had heard a lot about him. Now I know why. He really knows his stuff when it comes to SEO and Social Media and really spoke to my interests giving me an insight into areas I can develop. His presentation style certainly helped keep attendees engaged.

I’ve recently began experimenting with QR Codes both in print ads as well as signage. It was good to learn more about them in Angie Schotmuller’s session. I appreciate your time Angie after, talking over my specific ideas!

In the afternoon I attended the Social Video Marketing, Social Email Marketing sessions, along with Integrated Marketing Success with Adam Proehl. Adam shared some great tools for analytics and testing, and although they are probably beyond what I have the capacity for right now, they are certainly intriguing and warrant a closer look. A few he shared were:

usertesting.com

feedbackarmy.com

fivesecondtest.com

theclicktest.com

The last couple of sessions that I attended were SEO Best Practices with Chris Aburime, who offered some great advice on using title tags on sites with hundreds of thousands of pages. While the closing panel discussion warranted some interesting takes from various angles, that included, Kim Albee, Marie Lettman and Julie Heltunen. My main take away from this discussion was how to segment your social media (personal) from social media (business). The simple approach of using Twitter and LinkedIn for business and saving FaceBook for personal seemed to make a lot of sense.

While I attended these sessions in person, it was fun to “virtually” attend the other sessions by following other attendees on Twitter and monitoring their Tweets. This was an unplanned bonus, that i’ll use again no doubt!

Social Media Workshop

June 8, the last (half) day of Online Marketing Summit, was a lot different to previous event days. The attendance was much smaller and split into two workshops to choose from. I chose “Managing your brand within Social Media Outlets” with Julie Heltunen and Amy Kilgour. The setup made for great discussion surrounding social media outlets, included, FaceBook, Twitter, LinkedIn, Hootsuite and blogs. Various levels of social media experience in the room. Julie and Amy did a great job of keeping the discussion alive and providing something for all levels. I will certainly be maintaining a connection with them.

While writing this it occurred to me that there will likely be several “round up” type posts across the web from the summit, it would be great to aggregate them here, to learn what others got out of the event.

I’ll begin with a post from SpyderTrap here.

Know of any others? Post them in the comments below, thanks!

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How to Improve FaceBook Ad Conversions

I recently ran a largely successful FaceBook ad campaign that achieved a cost of about 10 cents per new “Like” for the fan page. I’m going to write more about that soon, but in the meantime, wanted to share a few of the more advanced optimization techniques that provide effective in this exercise. These tips assume your goal is to build up your fan count on FaceBook and NOT to drive traffic to your website:

  1. Interests: Make sure that you take advantage of the “interests” targeting option. Think “keywords” here, topics those who might be interested in your ad, would list in their “interests” section on their profile. For example, if your ad is related to “soccer”, target those interested in football, soccer, popular soccer teams, popular soccer stadiums and matches (like the World Cup) etc. I’ve found that smaller, more focused targeted keywords work best. You will want to make sure that you have a reasonable number target users (at least 1 million). When in the “target interest” section of your ad composition screen, you can see the target number to the right of the screen. The number adjusts automatically as you add more “interests”
  2. Ad image: You’ve got a very small space allotted to your creativity as far as your ad image goes. 110 x 80 pixels to be exact. Therefore, you haven’t got much room to get all fancy. You have the added fact that there’s only a split second of time available to get the attention of your prospective “clicker”. A close-up photo of a person, or object works well, especially if its a recognizable logo/person (be careful of copyright infringements). Bright colors will also do the trick. Make sure that there is not too much (if any) text within the ad area. If I do use text, I tend to focus on the the big hitters, like “FREE” or “WIN”, leave the details to the ad copy area.
  3. Create an Offer: You might not be a huge or well-known retailer BUT, you might sell a product that IS. For example, let’s say you are a small localized book store. Your bookstore name might not be known, but I guarantee you sell books that are. In that case, here’s a scenario of something you might do. Pick a new book release, or at least a popular book, something like Harry Potter. Run a trivia promo on your FaceBook page using the popular “Poll” app. The trivia should be based on the book and could be one per day for a time, or one per week. Create an ad that shows the book with WIN or FREE big and bold on the graphic. Create a custom “fangated” landing page surrounding the Harry Potter theme that encourages users to “Like” your page for a chance to win the book via the daily/weekly trivia. At the end of each day download the list of entries to a csv file and select a winner at random, random.org is a great and fair tool to use for this. Target the ad at FaceBook users that list Harry Potter, the movie titles, stars of the movie, both fictional and real. If you are a walk-in store only, you might want to geo-target the ad also. Finally, cross-post the ad on the Harry Potter fan page, maybe once every few days that the promo is held. Launch the campaign and watch your page come alive.
  4. Budget optimization: The final tip I wanted to share is monitoring your budget use on the FaceBook ad platform. The logical ratio concept of doubling your budget to double your clicks and thus “Likes” does not apply here, so do not fall into that trap. My methodology for optimizing your budget is as follows and applies regardless of your daily spend. For this post, lets assume your daily budget is set at $25.00. Based on your targeting options, FaceBook recommends a CPC of at least $1.23. This serves as a good starting point, so to begin, set your CPC at $1.23. Keep an eye on this spend, its likely that the first day you will easily reach the $25.00 budget that you have set. So, next day, drop your max. CPC down by 20 cents, i.e. $1.03 per click. After the next 24 hours take a look and see if your max. spend has been reached. If so, reduce your CPC again. Repeat this process until your daily spend is not reached, at that time you might be able to increase your CPC once again by a small amount until your daily spend is just about reached. This is what I call your “sweet spot”, the maximum amount of exposure and clicks your can get for your daily spend. You should notice that as you gradually decrease your CPC, so your clicks and conversions/actions will gradually rise. You can see in the graph above that the sweet spot was reached at around 1,700 clicks /day. The budget in this case was $100 /day and achieved about a 70% conversion rate.

I hope you will put some of these techniques into action. I’d be interested to hear your results and findings. As always, if you have anything to add let me know in the comments below.

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Benefits of the YouTube Partner Program

If you are a brand that intends to use video as part of your marketing strategy (which you should), I would absolutely recommend joining the YouTube Partner program.

What is the YouTube Partner Program?

The partner program was created by YouTube to allow video publishing companies to monetize their channel, providing them with more creative options to improve their channel visual appeal, while at the same time allowing YouTube to also make a little money from your video views. The program utilizes Google AdSense (which you must sign up for), to display ads on on your channel/video page’s as well as “in video”. Furthermore, as a YouTube Partner you can participate in the promoted video advertising program, enabling you to drive more video views on a CPC platform.

How do I Join the YouTube Partner Program?

YouTube’s partner program is absolutely free to join. There is a list of program requirements posted on the YouTube site here. These are somewhat vague, indicated that you need to be consistently producing video content and have a large following/views. However, I would encourage you to apply anyway. You are not penalized for applying and being refused, so in the event of you being turned away, you can always apply when you have more video content available on your channel and more video views. I have in the past been approved a YouTube Partner program with less than 10 videos and only a handful of views.

What Are the Benefits of Participating?

If you are not looking to advertise on your YouTube channel, there are a couple of other great reasons to join.

  1. Multiple opportunities to place your own banner ads on your channel that can be linked to an external website. These banners reside in three places:
    a. Head banner across the top of the page – 960 x 150 pixels
    b. Left banner part way down the channel page – 300 x 250 pixels
    c. Profile banner shown on your video pages off the channel page – 170 x 25 pixels
  2. The second big advantage is the ability to add “in-video” links to external sites, again this can be used to link up your own site and land viewers on a page relative to the video. For example, you could show a product demonstration video on YouTube, then link the viewer to the store page for that product on your website where they can easily purchase. Note, non-YouTube Partners can only use the video web link option to link to other videos within YouTube. As an internet marketer, it is almost a must to be able to direct channel viewers to your website in an effort to convert them to customers.

How are you using online video to market your business?

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Top 10 Google Adwords Tips for Small Businesses

To begin an AdWords campaign, you’ll need a Google account, keywords, ad creative/copy, website to link to and funds. There are many ways to “target” your audience via Google AdWords, in addition to keywords and phrases, this targeting includes, demographics, geographical location (geo-targeting), time of day (day parting) etc etc. Make sure that you utilize all of these targeting options that are applicable to you to make sure that your advertising dollars are focused on your audience and are not wasted on worthless clicks.

Beginning an ad campaign through Google can begin fairly simple, but you will want to build out your campaign over time, test and tweak your ad creative, CPC (Cost Per Click) bid amounts, target keywords etc, to find the “sweet spot” for your company. Keep an eye on it though, because as your competition also tweaks and modifies their paid search advertising, this will have an affect your ads that use the same keywords and focus on a similar audience.

There’s a lot more than meets the eye to paid search. Here are my Top 10 points to consider when creating your paid search campaign in Google AdWords:

  1. Research your keywords carefully and be as focused as possible
  2. Create at least two ad groups that focus on different categories of your keyword list. For example, you might be a flower shop. You could create an ad group with a “perennial” focus and one for “annuals”.
  3. Each ad group must have its own set of keywords so that you aren’t competing with yourself and thus increasing CPC’s
  4. Within each ad group, set up two ads for split testing. Each will have a slightly different headline, and a slightly different focus within the ad copy/creative.
  5. Use Google’s suggested CPC bid amount to start and set your daily budget
  6. AdWords includes its own reporting system, However, I suggest that you link your AdWords account to your Google Analytics account (they are different) so that you can easily compare your AdWords results with organic search traffic. AdWords traffic will appear under “Traffic Sources” and “AdWords”
  7. Keep a close eye on the reports and make necessary tweaks as you see fit. It is likely that one group or specific ad will do better for clicks than the other, you’ll be able to see this pretty quickly and can then focus the spend on those groups/ads.
  8. Be patient, don’t jump in and change things around too often, after making a change, give it about a week to see what kind of affect it had. Then make another change. (The time you wait depends on your daily spend and volume of traffic for your industry. Higher spend and higher traffic volume will mean a shorter time needed to see a change results)
  9. Create additional Ad Groups and “pause” not “delete/overwrite” ineffective Groups. That way you still have the old groups for reference, as you begin to expand your campaign.
  10. Make the changes one at a time so you know exactly what is/isn’t working

What have been your experiences, successes and lessons learned with Google AdWords. Tell me about them in the comments below.

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